Officials criticized for slow work with the public

Recent data indicates that Uzbekistan receives an average of 319 public complaints and applications for every 10,000 citizens. However, the distribution of these appeals varies significantly across regions. Tashkent leads with 535 appeals per 10,000 residents, followed by Navoi, Syrdarya, Surkhandarya, Jizzakh, Kashkadarya, and the Tashkent region. Notably, districts like Dehkanabad and Mirobod, along with cities such as Navoi, Akhangaran, and Yangiyer, report appeal rates double the national average.

While the overall number of complaints across the country has decreased by 16 percent, certain areas have seen a sharp rise. In districts like Karauulbazar, Nurata, Konimekh, and Tuproqqala, as well as Namangan city, the volume of appeals has surged by up to 50 percent compared to the previous year. This data highlights a growing disconnect in specific localities that requires immediate administrative attention.

During a recent review, authorities criticized several local leaders for failing to conduct meaningful public outreach. Mayors in Bukhara, Karmana, Uchkuduk, Sardoba, Khovos, Bostanlyk, Angren, and Gazgan were specifically called out for holding superficial meetings with only a handful of residents. Officials emphasized that such "nominal" mobile receptions do not reflect genuine efforts to address the concerns of the population, urging a more transparent and inclusive approach to governance as of March 23, 2026.