1 percent commission introduced for utility payments: public discontent grows
A new 1% commission fee has been introduced for utility payments in Uzbekistan, effective from April, which has sparked significant public discontent. The fee applies to transactions made through certain payment platforms using the "My Home" system, leading consumers to argue that service providers should cover transaction costs instead. Critics on social media express concerns that this additional expense may push people back to cash payments, potentially undermining the promotion of digital payment systems. While some alternative payment options remain commission-free, the debate continues over who should bear these intermediary costs, raising questions about whether the decision will be revisited or if the public will have to adapt to the new terms.
A new change has been introduced in the utility payment system in Uzbekistan. Starting in April, certain payment platforms established a 1 percent commission for payments made through the "Mening uyim" system. This decision is causing serious debate and discontent among the public.
The primary objection from consumers is that they believe transaction-related costs should be covered by service providers rather than the payers themselves. The new commission, however, has been placed directly on the population.
Users on social media are expressing critical views regarding this change. Some believe that these additional costs may force the public to return to cash payments. This could potentially have a negative impact on the policy of promoting digital payment systems.
As of the current situation, this 1 percent commission remains in place across many popular payment services. At the same time, some alternative options are available. Users note that it is still possible to make payments without commission through certain bank applications. For instance, services such as NBU and Beepul accept payments without additional percentages, and balances are reflected accurately.
Experts are drawing attention to another important aspect of this issue — the question of who should cover intermediary costs remains open. If these costs were shifted to service providers, the additional burden on the public could be reduced.
Thus, the new commission system is causing controversy among the public. The question now is whether this decision will be reconsidered or if the population will be forced to adapt to the new terms. Time will provide clarity on this matter.
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