LimeChat, a company based in Bengaluru, is developing AI-powered chatbots for customer service. They can talk like humans and help companies reduce the number of employees.
India was once known for its cheap labor, but now artificial intelligence performs many tasks. As a result, thousands of workers in call centers and service sectors are losing their jobs.
Experts are urging the government to pay serious attention to these changes. They say many young people will have to learn new professions.
Specialists note that India could become an artificial intelligence hub in the future. Meanwhile, companies are improving chatbots to maintain communication quality with customers.
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